Hilary du Cros Professor Institute For Tourism Studies, Macau SAR China Institute For Tourism Studies (Taipa Campus) Edif, Cesar Fortune AC/V1-V3 No 14 Estrada Coronel Nicolau de Mesquita Taipa, MACAO Book Reviews: "Cultural Heritage Management in China" (2007) “…The authors have demonstrated a good understanding of the region’s history, culture and political and economic situation…It is a valuable contribution to the study of CHM in particular and to the understanding of heritage tourism more generally.” Huang Songshan Journal of Heritage Tourism 4 (2): 174. "Cultural Tourism: The Partnership between Tourism and Cultural Heritage Management" (2002) “This book can potentially help bridge the gap between research and practice in these vital fields of the social sciences.” Ian Chaplin Annals of Tourism Research 30 (2):509 Ph. 853 8598 2144 Fax. 853 8598 3118 Email. hilary@ift.edu.mo Core Competencies      Course coordination Creative lecture planning Experiential learning Instructional best practices Conference/event planning     Research project management Research publication Staff mentoring International networking and consulting Professional Experience Professor (full-time), IFT 8/05 to Present Lecturer (part-time), University of Hong Kong SPACE, 4/05 to Present Research Fellow/Lecturer (part-time), University of Hong Kong, 8/00 to 6/05 Research Fellow (part-time), Hong Kong Polytechnic University, 12/99 to 10/03 Independent Researcher, Lord Wilson Heritage Trust, Hong Kong, 6/99 to 3/00 Director, du Cros and Associates Heritage Consultants, Melbourne, 6/90 to 6/98 Project Officer, Victoria Archaeological Survey, Melbourne 5/88 to 5/89 Heritage Consultant, SE Australia, 2/84 to 4/88 Dr du Cros has had two careers during her professional life. The first career, from 1984 to 1998, included her role as Director of du Cros and Associates, a consulting firm located in Melbourne, Australia, specializing in impact assessment, visitor planning and heritage research. She later taught in Hong Kong and Macau and has conducted research/consulting in the Asia Pacific region. This combination of heritage management and business tourism provide a unique perspective on management, marketing and sustainability. Dr du Cros also has a long history of active involvement in organizations on a national and international level, such as United Nations World Tourism Organization (UNWTO), International Council on Monuments and Sites (ICOMOS) and UNESCO. She has published 89 works, including books, journal articles, conference papers, monographs and book chapters. Books include a collaboration with Yok-shiu F. Lee on "Cultural Heritage Management in China" (2007) and the popular textbook with Bob McKercher on "Cultural Tourism: The Partnership between Tourism and Cultural Heritage Management" (2002). Qualifications PhD, National Centre for Australian Studies, Monash University, Melbourne, (1996) BA (Hons), Department of Anthropology, University of Sydney (1984) 2 Areas of Research Interest        Cultural heritage Creative tourism Cultural heritage management Cultural tourism Creative industries Ethnic minority community development in China Gender studies       World Heritage site management Socio-cultural impacts of market liberalization in China Cultural Heritage Impact Assessment in Asia Postcolonialism Spirit of Place and urban heritage Media and archaeology Subjects Taught Best Practice in Heritage Management* (IFT) Cultural Tourism (HKU) Cultural Tourism in Asia (HKU SPACE) Development and Management of Attractions (IFT) Heritage Tourism (HKU) Introduction to Archaeology (HKU) Seminars in Tourism and Hospitality (IFT) Seminars in Heritage Management (IFT) Special Interest Tourism (IFT) Tourism Planning and Development (IFT) Tourism Product Management (IFT) Visitor Management (IFT) *IFT has five streams within its Bachelor of Science: Tourism Business Management, Hotel Management, Event Management, Heritage Management and Retail Marketing and Management. Research and Consultancy Highlights Research funded through IFT Macau:  2008-9 Managing World Heritage Brand Equity. Joint project with the University of New Brunswick, Canada  2008-9 Self-drive Tourism in China. Overview from interviews and internet sources on the way that Chinese tourists are experiencing their own country by car and the implications of this new trend for sustainable tourism development.  2006+ Chinese Mainland Tourists and Heritage Assets for Tourism – Stage 1 of Western Exoticism and Asian Tourists Project. This project looks at how Asian tourists are experiencing certain aspects of postcolonial Asia and tries to understand the market demand for a greater range of cultural tourism products.  2005+ Congestion Management at Popular Heritage Attractions in Macau. IFT and Department of Social and Cultural Affairs. Ongoing research is being conducted on potential congestion and social impacts of the development of tourism on Macau‟s local community, urban environment and heritage following from a consulting project.  2002+ Shamian Island, Guangzhou, Heritage Management Project. Longitudinal study of the national protection area‟s development for tourism.  Also co-investigator on three research projects with other IFT colleagues: medical tourism in Asia, impact of Cotai tourism development on Taipa and the emergence of a new market segment via the Internet: mainland Chinese backpackers. Research funded through Hong Kong Universities Prior to being appointed as a full-time academic at IFT, Dr du Cros had to secure research funding to support her scholarly activities. She wrote or was the major author of the following successful research grant applications, which resulted in her employment as a research fellow:    2004-5 Cultural Heritage Management in China Project. CERG Project administered by the Department of Geography, the University of Hong Kong with collaboration from Deakin University, Melbourne. 2002-3 Hong Kong Polytechnic University Interdepartmental Internal Competitive Research Grant - Market Liberalisation and Heritage Project. Project funded by Hong Kong Polytechnic University with collaboration from the Chinese Academy of Social Sciences in Beijing. 1999-2002 Hong Kong Polytechnic University Departmental Grant Cultural Tourism Products in Hong Kong, Assessment Models for Sustainable Tourism. 3 Other Research and Consultancy Activities in Asia  2009+ Libo World Heritage Site Field Advisory Project, for the Libo Department of Construction Guizhou and UNESCO Beijing. Working with local partners and UNESCO to find better employment solutions for ethnic minorities close to World Heritage Sites that can also improve their management.  2008 State of Punjab Tourism Master Plan. Cultural tourism expert for UNWTO and State of Punjab, India.  2005 UNWTO Technical Seminar on Sustainable Tourism, Otsu, Japan. Expert on cultural landscapes and sustainable tourism to UNWTO  2005-6 Site Congestion Management Study of Macau’s World Heritage attractions. IFT project for Macau SAR government.  2003 - 2004 Sheung Wun Yiu Archaeological Site Tourism Feasibility Study. Sub consultant to ERM planning consultants for the Hong Kong Leisure and Cultural Services Department  2003 Northeastern New Territories Tourism Master Plan. Cultural tourism expert on a study of the tourism potential for the Hong Kong Tourism Commission  2001 UNWTO Yunnan Provincial Tourism Master Plan. Socio-cultural expert for UNWTO, China National Tourism Administration, and Yunnan Provincial Tourism Administration. o   o This study led to the development of a tourism potential assessment tool (see du Cros 2001) that has been adopted globally Dr du Cros initiated the assessment process that led to the inscription of the Three Parallel Rivers Area, Northwest Yunnan, China on the World Heritage List 2000 Planning for Sustainable Cultural Heritage Tourism in Hong Kong. Project funded by the Lord Wilson Heritage Trust, Home Affairs Bureau, Hong Kong. Conference and Event Highlights Keynote Addresses China: du Cros, H. Emerging Issues for Heritage Tourism in Southern China. International Conference on Heritage and Tourism: Community, Enterprise, Government and Tourists. Zhongshan University, Guangzhou, 7-10 July 2007. du Cros, H. and McKercher, B. Respecting Cultural Diversity by Understanding and Managing Inappropriate Tourism Behaviour. International Tourism, Culture and Education Forum, 13-15 July, 2007, Yanji City, Jilin. UNESCO Beijing and the Asia Education Forum. Panel Invitations South Korea: Ongoing commitment to the Asia-Pacific Creativity Forum on Culture and Tourism. The inaugural meeting was held on Jeju Island June 2009. Organized by the Korean ministries of Foreign Affairs and Trade, and of Culture, Sports and Tourism. Other Invitations Spain : du Cros, H. Tourism Development and the Historic Centre of Macau World Heritage Site. Extraordinary Conference of the League of Historical Cities of the World on “Touristic Management of World Heritage Monuments and Cities.” University of Santiago de Compostela), in co-operation with the Department of Tourism of the Galician Government, Lugo WHS Spain. South Korea: du Cros, H. Successful Cultural Heritage Tourism and Relevant Policies in the Asia-Pacific Region. Korea Culture & Tourism Institute (eds) International Symposium on Cultural Heritage Tourism and Sustainable Development, 2022 May 2007. The conference was by invitation with a paper published in the proceedings. United Kingdom: du Cros, H. Western Exoticism: A New Concept for Marketing Special Interest Tourism Products to Chinese Outbound Tourists. Christel Dehaan Tourism and Travel Research Institute (eds) Culture, Tourism and the Media, 12 December 2006. Christel Dehaan Tourism and Travel Research Institute, Business School, University of Nottingham. The conference was by invitation to a present a keynote address with a paper published in the proceedings and on-line. du Cros, H. Creating a Vision for an Historic Neighbourhood: Macau SAR, China. Finding the Spirit of Place: Cultural Tourism & Conservation: 21st Century Challenges. Symposium jointly organised by UK ICOMOS and ICOMOS International Committee on Cultural Tourism 9 June 2007. Canterbury Cathedral International Business Centre, Canterbury. 4 Services/Posts Editorial Board Member, Journal of Heritage Tourism Editorial Board Member, Tourism, Culture and Communication Reviewer, China Quarterly Reviewer, Annals of Tourism Research Reviewer, Tourism Management Reviewer, Journal of Sustainable Tourism Reviewer, Urban Studies Reviewer, International Journal of Heritage Studies Reviewer, International Journal of Tourism Research IFT Representative, Asian Academy Heritage Management Network coordinated by UNESCO and ICCROM. Expert Member, International Scientific Cultural Tourism Committee (ISCTC) for the International Council on Monuments and Sites (ICOMOS) Full member, International Council on Monuments and Sites (ICOMOS) Member, Technical and Scientific Council, Institute For Tourism Studies, Macau Member, Asia Pacific Tourism Association Member, Ethical Enterprises Network, Australia Member, Australian Chamber of Commerce (Hong Kong and Macau) Member, World Archaeology Congress Member, Australian Archaeological Association Inc. Conferences, Public and Staff Development Seminars Organized Conferences Conference Organising Committee Member, Urban Heritage and Tourism: Challenges and Opportunities Conference IFT and UNESCO, ICCROM and AAHM 2-4 December, 2009, Macau. Co-organizer, Inaugural Women in Archaeology Conference, February 1991, Charles Sturt University, Albury, Australia. Public Seminars Organiser, IFT Seminar on Risk Management. 21 April 2008 Mr Cliff Wallace (Managing Director, Hong Kong Convention and Exhibition Centre) Organiser, IFT Seminar on Future Demand of Tourism. 3 April 2008: Prof Bruce Prideaux (James Cook University, Queensland, Australia) Organiser, IFT Seminar on Globalisation and Tourism. 23 November 2007: Dr William Hunter (Cheju National University, Korea) Staff Development Seminars Organiser, Managing Multicultural Classrooms, 20 October 2007.Ms Aveline Perez, Formerly of the Learning Skills Centre, Melbourne University. Organiser, Why Journal Articles are Rejected, 15 September 2007 Dr Rob Law (Associate Professor, School of Hotel and Tourism Management, Hong Kong Polytechnic University) Organiser, Research Assessment and Career Development 11 May 2007. Dr Rob Law (Associate Professor, School of Hotel and Tourism Management, Hong Kong Polytechnic University) Community Services Member, Member, Member, Member, Anima (Against Cruelty to Animals in Macau) Women for Wik (Australian Aboriginal support group) Hong Kong Kennel Club World Wildlife Fund, Hong Kong Scholarships Australian Development Cooperation Scholarship through Monash University, 1995-6. Blue Mountains Grammar School (Kings) Scholarship, 1978-9. 5 Heritage Management Consultant (1984-1998) After starting as an independent consultant in 1984 in Sydney, Dr du Cros moved to Melbourne and established du Cros and Associates in1990. Dr du Cros was the owner and operator of this business, a consulting firm located in Port Melbourne, specialising in cultural heritage impact assessment in Environmental Impact Assessment‟s (EIA‟s), heritage conservation, visitor planning, anthropological and archaeological research. du Cros and Associates     Was the second largest organisation of its type in Australia with 10 professionals on staff Successfully bid for and completed over 250 projects Successfully bid for 15 competitive National Estate Research Grants, in addition to consultancy projects Won awards for the part played in the following studies: o Calder Highway Black Forest Section Environmental Effects Statement 1995. The firm was part of a multi-disciplinary team employed by state road authority VicRoads to carry out the EES. The project received an honourable mention in the Rural Planning Achievement Category of the Royal Australian Planning Institute‟s Awards for Planning Excellence, 1996. Buckland Military Training Area, Eastern Tasmania 1992. The firm was engaged by Jerry de Gryse Pty Ltd to produce a Land Management Plan for the Department of Defence. The plan received a Merit Award in the Planning and Analysis Category of the Australian Institute of Landscape Architects National Awards, 1992. o Services        Cultural heritage components of Environmental Impacts Assessment projects Archaeological survey and excavation Archaeological, historical and architectural site assessment Production of land use histories Visitor management plans Community liaison (Aboriginal and non-Aboriginal) Client and media relations, including research and advice to clients on heritage management and conservation issues. Significant Projects  Shepparton Bypass Planning Study Environmental Effects Statement: Cultural Heritage Component, 1995-98. An intensive three year study of multiple freeway routes with the goal of mitigating impacts on highly significant cultural heritage assets. Ove Arup and Partners Pty Ltd and VicRoads, Melbourne.  Cultural Heritage Impact Assessments (CHIAs) for the majority of the key infrastructure projects in the state of Victoria and Melbourne, 1989-1998 (full list can be provided on request).  Macedon Ranges Aboriginal Sites Study, 1996-7. This study was nominated for one of the Inaugural Aboriginal Reconciliation Council Awards in 1997 because of the close collaboration between the Aboriginal community, non-Aboriginal community, local council and heritage consultants on the project.  Guidelines for Local Communities Management of Cultural Heritage Sites, 1996. In cooperation with Australian Heritage Commission and Context Heritage Consultants.  Pilot audit of the National Estate of Australia, 1994-5 which developed a system for identifying and assessing sites at risk for the State of the Environment monitoring process nation-wide. This process is part of Australia‟s sustainable development strategy.  Commonwealth Commission of Inquiry: East Coast Armaments Complex, Point Wilson, 1994-6. The heritage component of the study was conducted by the firm for Kinhill Engineers Pty Ltd and the Department of Defence. The assessment included historical research, survey and assessment of heritage assets and a detailed set of management recommendations.  Minerva Gas Field Environmental Effects Statement, 1995-7. The firm produced the heritage component for the EES for BHP Petroleum which included historical research, archaeological survey, subsurface testing and significance assessment. It also conducted lengthy and detailed consultation with the Aboriginal community and the Director of the Aboriginal and Torres Strait Islander Commission throughout the project.  Cascades Female Factory Convict Site Conservation and Site Interpretation Plan, 1993. After it was implemented in 1994, the Department of Parks, Heritage and Wildlife won a national award from the Australian Heritage Commission for providing an outstanding example of the development of a Women‟s Heritage Site for tourism.  Survey of the Southwest Tasmania World Heritage Area, 1992. The survey of surface Aboriginal archaeological sites was undertaken for the Tasmanian Parks, Heritage and Wildlife Service with funding from the World Heritage Grants Fund. 6 Publications Books 4.du Cros, H. and Lee, Y.S.F. 2007 Cultural Heritage Management in China: Preserving the Pearl River Delta Cities. Routledge, London. 196pp. 3.McKercher, B. and du Cros, H. 2002 Cultural Tourism: The Partnership between Tourism and Cultural Heritage Management. The Haworth Press, Binghamton, New York. 260 pp. (Chinese, Latvian and English versions) 2.du Cros, H. 2002 Much More than Stones and Bones. Australian Archaeology in the Late Twentieth Century. Melbourne University Press, Melbourne. 224pp. 1.du Cros, H. and Smith, L. (eds) 1993 Women in Archaeology: A Feminist Critique. Occasional Papers in Prehistory No. 23, Research School of Pacific Studies. Australian National University, Canberra. 262pp. Refereed Journal Articles 19.du Cros, H. 2009 Emerging Issues for Cultural Tourism in Macau. In Chung, T. Tieben, H. (eds) Macau Ten Years after the Handover (Special Issue), Journal of Current Chinese Affairs (China Aktuell) 1:73-99. 18.du Cros, H. 2008 Issues for Developing National Heritage Protection Areas for Tourism: Case study from China. South Asian Journal of Tourism and Heritage (Inaugural Issue). Available at: http://sajth.com/currentissue.html 17.McKercher, B. Weber, K. and du Cros, H. 2008 Rationalizing Inappropriate Tourist Behaviour at Contested Sites. Journal of Sustainable Tourism 16(4): 369-85. 16.McKercher, B. and du Cros, H. 2008 A Comparison of International Travel between an Emerging and a Mature Source Market. Asia Pacific Journal of Travel Research 13(3): 265-80. 15.du Cros H. 2007 Too Much of a Good Thing? Visitor Congestion Management Issues for Popular World Heritage Tourist Attractions. Journal of Heritage Tourism 2 (3):225-38. 14.du Cros H. 2006 The “Romantic European Culture Island” with a Turbulent History: The Intrinsic and Extrinsic Values of Shamian Island, Guangzhou. China Tourism Research 1 (2&3) (Chinese and English): 193-220. 13.du Cros, H., Bauer, T., Lo, C.S. and Song, R. 2005 Cultural Heritage Assets in China as Sustainable Tourism Products: Case Studies of the Hutongs and the Huanghua Section of the Great Wall. Journal of Sustainable Tourism 13 (2): 171-194. 12.McKercher, B., Ho S.Y. and du Cros, H. 2005 The Relationship between Tourism and Cultural Heritage: evidence from Hong Kong. Tourism Management 26: 539-48. 11.McKercher B., du Cros, H, and Ho S.Y. 2004 Attributes of Popular Cultural Tourism Attractions. Annals of Tourism Research 31 (2): 393-407. 10.McKercher B., du Cros H, 2003 Testing a Cultural Tourism Typology. International Journal of Tourism Research 5:45-58. 9.du Cros, H. and Johnston, C. 2002 Tourism Tracks and Sacred Places. Two Case Studies from Australia and Nepal. Historic Environment 16(2): 38-42. 8.McKercher B, Ho, P, du Cros H, Chow B 2002 Activities Based Segmentation of the Cultural Tourism Market Journal of Travel and Tourism Marketing. 12(1): 23 - 46. 7.du Cros, H. 2001 A New Model to Assist in Planning for Sustainable Cultural Heritage Tourism. International Journal of Tourism Research 3(2): 165-70. 6.du Cros, H. 2000 Popular Archaeology. Journal of Australian Studies 62:190-97. 5.du Cros, H. 1997 Cultural Linkages: A concept useful for Aboriginal cultural landscapes and local government planning schemes? Historic Environment 13 (3&4):15-18. 4.du Cros, H. and Smith, L. 1993 The Women in Archaeology Conference, Australia. Kvinner I Arkeologi I Norge (Norway) 11: 59-66. 3.du Cros, H & Rhodes, D. 1991 Commonwealth/Telecom Sites: Artefact Cataloguing and Analysis Methods. Australian Archaeology 32: 17-20. 2.du Cros, H. 1986 Burrill Lake Rockshelter Excavations, 1931. Archaeology in Oceania, 21 (1):119. 1.du Cros, H. 1984 Burrill Lake Rockshelter. An early use of a research design in Australian prehistory. Australian Archaeology 19:1-7. Book Chapters du Cros, H. and Ong, C. (forthcoming) Self-Drive Tourism in China. Bruce Prideaux and Dean Carson (ed.). Drive Tourism. Routledge. du Cros, H. (forthcoming) Goods of Desire: Visual and Other Aspects of Western Exoticism in Postcolonial Hong Kong. In Letzer, J. (ed.) Gazing, Glancing, Glimpsing: Tourists and Tourism in a Visual World, London: Routledge. 7 11.Leong, S. and du Cros, H. 2008 Intangible Heritage and Sustainable Tourism Planning: A Critique of a Tourism Resort Development Proposal for Lugu Lake, China. Prideaux, B., Timothy, D.L.and Chon, K. (eds) Cultural and Heritage Tourism in Asia and the Pacific, Routledge, London: 212-220. 10.du Cros, H. 2007 China‟s Tea and Horse Trade Route and its Potential for Tourism. In Jolliffe, L. (ed.) Tea Tourism: Tourists, Traditions and Transformations. Tourism and Cultural Change Book Series 11, Channel View Publications, London: 167-179. 9.du Cros, H. 2006 Managing visitor impacts in Lijiang, China. In Leask, A. and Fyall, A. (eds) Managing World Heritage Sites. Butterworth-Heinemann, London: 205-14. 8.McKercher B and H. du Cros 2006 Cultural heritage and visiting attractions. In Buhalis D and C Costa (eds) Tourism Business Frontiers: Consumers, products and industry. London: Elservior, Butterworth-Heinemann, London: 211-19. 7.du Cros, H. 2004 Postcolonial conflict inherent in the involvement of Cultural Tourism in Creating New National Myths in Hong Kong. In Hall, M. and Tucker, H. (eds) Tourism and Postcolonialism: Contested Discourses, Identities and Representations. Routledge, London and New York: 153-168. 6.du Cros, H., and du Cros, D. 2003 Romance, Retsina and Reality in Crete. In Bauer, T. and McKercher, B. (eds) Romance, Sex and Tourism. Haworth Press, Binghamton, New York: 42-56. 5.du Cros, H., and McKercher, B. 2000 World Heritage Listing and 'Best Intentions': A case study from Australia. In Robinson, M., Evens, N., Long, P., Sharpley, R., and Swarbrooke, J. Tourism and Heritage Relationships: global, national and Local perspectives. Reflections on International Tourism University of Northumbria, Newcastle and the Centre for Tourism, Sheffield Hallam University, UK: 147-58. 4.du Cros, H. 1993 Female Skeletons in the Closet. An examination of women's contributions to archaeology 1930-1970. In du Cros, H. and Smith, L. (eds) The Women in Archaeology Conference Proceedings. Occasional Papers in Prehistory No. 23, Research School of Pacific Studies. Australian National University, Canberra: 239-244. 3.du Cros, H. 1992 Tooronga Plateau Aboriginal Stone Artefact Scatters. In Griffith, T.(ed.) The Secrets of the Forest. Department of Conservation and Natural Resources: 110-111. 2.du Cros, H. 1992 Chapter Two - History. In D.N. Harries (ed.) Forgotten Wilderness: Northwest Tasmania. National Estate Grants Programme, Australian Heritage Commission, Canberra: 7-22. 1.Xiberras, A. and du Cros, H. 1992 Aboriginal Involvement in Monitoring and Protecting Cultural Sites within the Wurundjeri's Tribal Boundaries, Melbourne. In Birckhead, J. de Lacy T. and Smith L. Aboriginal Involvement in Parks and Protected Areas. Australian Institute of Aboriginal and Torres Strait Studies, Canberra: 221-226. Published Reports and Monographs1 22.du Cros, H. 2008 Cultural Tourism in Punjab. State of Punjab Tourism Development Master Plan. State of Punjab and the United Nations World Tourism Organisation, Madrid. 21.McKercher, B. Bauer, H. du Cros, and Ho, S.Y. 2003 Development of Tourism in the Northern New Territories of the Hong Kong Special Administrative Region. Listed on Hong Kong Tourism Commission web site, http://www.tourism.gov.hk/resources/english/paperreport_doc/consultancy/2003-05-27/chapter2.pdf 20.du Cros, H. 2003 Planning for Sustainable Heritage Tourism in Hong Kong. Available at Lord Wilson Heritage Trust web site: http://www.lordwilson-heritagetrust.org.hk/project/index.php 19.du Cros, H. 2001 Socio-cultural Analysis. Yunnan Province Tourism Development Master Plan. National Tourism Administration of the People‟s Republic of China, Yunnan Provincial Tourism Administration, and United Nations World Tourism Organisation, Madrid. 18.du Cros, H. 1998 Shepparton Bypass Planning Study Environmental Effects Statement: Cultural Heritage Component. Ove Arup and Partners Pty Ltd and VicRoads, Melbourne. 17.du Cros, H. 1996 Macedon Ranges Pre-contact Pilot Study. Macedon Ranges Shire Council, Melbourne. 16.du Cros, H. and Thomas, I. 1995 Experimental Investigation of Logging Disturbance in Tasmanian Forests, Stage 2. Australian Heritage Commission and the University of Tasmania, Hobart. 15.du Cros, H. 1994 Technical Supplement No. 2 Archaeology and Cultural Heritage. Southern and Western Bypasses Environmental Effects Statement VicRoads, Melbourne. 14.Smith, L. and du Cros, H. 1994 Equity and Gender in Australian Archaeology: Survey of the Women in Archaeology Conference, 1991. In Nelson, M., Nelson, S., and Wylie, A. (eds) Equity Issues for Women in Archaeology. Archaeological Papers of the American Anthropological Association Number 5. American Anthropological Association, United States: 115-120. 12.208 Network (incorporating du Cros, H.) 1994 Mt. Wellington - Mountain Park Resource Management Plan and Master Plan. 208 Network and the Corporation of the City of Hobart, Hobart. 11.du Cros, H., Rhodes, D.& Watt, P. 1993 Technical Supplement No. 4 Archaeology and Cultural Heritage. Calder Highway Woodend Bypass Environmental Effects Statement. VicRoads Melbourne. 10.du Cros, H. and Watt, P. 1993 A Preliminary Assessment of archaeological and historical values of two proposed route options for the Goulburn Valley Highway, Victoria. VicRoads Melbourne. 9.du Cros, H.& Watt, P. 1993 Skeleton Creek Catchment Aboriginal and European Heritage Study. Parks and Waterways, Melbourne Water, Melbourne. 1 This section only contains the du Cros and Associates reports that I contributed to and which are publicly available. Some of them can even be purchased through Amazon.com! 8 8.du Cros, H. 1993 Woodend Bypass Environmental Effects Statement: Cultural Heritage Component. VicRoads, Melbourne. 7.du Cros, H. 1990 Calder Highway: Kyneton Bypass Archaeological Study. VicRoads, Melbourne. 6.du Cros, H. 1990 The Sydenham Corridor: An Archaeological Survey. Victoria Archaeological Survey Occasional Report Series No. 26. Department of Conservation and Environment, Melbourne. 5.du Cros, H. 1990 The Otways Region Archaeological Study Stage 1. Victoria Archaeological Survey Occasional Report Series No. 28. Department of Conservation and Environment, Melbourne. 4.du Cros, H. 1989 The Western Region: Melbourne Metropolitan Area. Victoria Archaeological Survey Occasional Report Series No. 27. Department of Conservation and Environment, Melbourne. 3.du Cros, H. 1989 The Western Ring Road. Supplementary Report No. 6 Archaeology. Environmental Effects Statement for the Roads Corporation, Melbourne. 2.du Cros, H. 1989 The Werribee Growth Area: An Archaeological Survey. Victoria Archaeological Survey and Ministry of Conservation and Environment, Melbourne. 1.du Cros, H. 1988 An Archaeological Survey of the Upper Yarra and Dandenong Ranges Area, Victoria. Upper Yarra Valley and Dandenong Ranges Authority, Lilydale Victoria. Conference Proceedings du Cros, H. and McKercher, B. (forthcoming) Respecting Cultural Diversity by Understanding and Managing Inappropriate Tourist Behaviour. In Asia Education Forum (eds) International Tourism, Culture and Education Forum: New Approaches to Sustainable Tourism and Human Resource Development, Asia Education Forum, Beijing. 25.Couto, U.S. and du Cros, H. 2009 Congestion Study at Old Taipa Village. In A.A. Lew (ed.) Heritage tourism: theory and practice. Beijing: China Travel and Tourism Press: 371-384. 24.du Cros, H. 2008 Partying on and on: Can we reconcile celebratory intangible heritage practices, spirit of place and sustainability? Edited by the Canadian Committee of the International Council on Monuments and Sites, Finding the Spirit of Place. ICOMOS XVIth General Assembly, Quebec City :P17 (DVD proceedings). 23.du Cros, H. 2008 A Cultural Heritage Manager‟s Perceptions of the Extrinsic Values of World Heritage Sites in China. In R. Amoeda, S. Lira, C. Pinheiro, F. Pinheiro and J. Pinheiro (eds) Heritage 2008 – World Heritage Sustainable Development, Portugal, Green Lines Institute For Sustainable Development: 99-110. 22.du Cros, H. and Kong, F. 2007 Global and Local Factors Influencing Congestion at Macau‟s Most Popular World Heritage Attractions. In White, R. and Carmen, J. (eds) World Heritage: Global Challenges, Local Solutions, London: BAR International Series No. 1698: 134-40. 21.du Cros, H. and Lee, Y.S. F. 2007 One Country, Three Systems: Legal and Policy Frameworks for Cultural Heritage Conservation in Hong Kong, Macau and Guangzhou. Research Conference Proceedings on Asian Approaches to Conservation, 2006. Asian Academy for Heritage Management (UNESCO-ICCROM) and the Department of Architecture, Chulalongkorn University, Bangkok: 48-55. 20.du Cros, H. 2007 Goods of Desire: Visual and Other Aspects of Western Exoticism in Postcolonial Hong Kong. In University of Brighton (eds) Gazing, Glancing, Glimpsing: Tourists and Tourism in a Visual World, 13-15 June 2007, Eastbourne (CD proceedings). 19.du Cros, H. 2007 Successful Cultural Heritage Tourism and Relevant Policies in the Asia-Pacific Region. Korea Culture & Tourism Institute (eds) International Symposium on Cultural Heritage Tourism and Sustainable Development 20-22 May 2007. Korea Culture & Tourism Institute Seoul: 108-133 (In Korean and English). 18.du Cros, H. 2007 Western Exoticism: A New Concept for Marketing Special Interest Tourism Products to Chinese Outbound Tourists. Christel Dehaan Tourism and Travel Research Institute (eds) Culture, Tourism and the Media. Christel Dehaan Tourism and Travel Research Institute, Nottingham: 253-265. 17.du Cros, H. 2006 Visitor Congestion Issues for Macau‟s Most Popular World Heritage Tourist Attractions. Korea ICOMOS (Ed.) Impact of Mass Tourism on Historic Villages : Identifying Key Indicators of Tourism Impact. ICOMOS Asia-Pacific Regional Meeting and ICOMOS International Cultural Tourism Committee Workshop. Korea June 10-13 2006: 209-19. 16.du Cros, H. 2003 Non-Economic Indicators of Tourism Potential. Alliance of National Heritage Areas International Heritage Development Conference June 7-11, 2003, Pittsburgh USA. International Committee of Monuments and Sites Session. CD Rom Proceedings. 15.du Cros H. 2002 Conflicting Perspectives on Marketing Hong Kong‟s Cultural Heritage Tourism Attractions. Edited by the Spanish National Committee of the International Council on Monuments and Sites, Strategies for the World’s Cultural Heritage Preservation in a Globalised World: Principles, Practices and Perspectives. ICOMOS XIIIth General Assembly, Madrid: 319-21. 14.du Cros H. 2002 The Importance of Being Earnest: Getting it Right Early in the World Heritage Tourism Area Life-cycle. Robinson, M. and Ali, G. (eds) The Politics of World Heritage Conference Proceedings, 2002, International Institute for Culture, Tourism and Development, University of North London, UK (CD Rom). 13.du Cros H. 2002 The „Culture‟ in Cultural Tourism Experiences: Is Exoticism Dead or is it out Shopping? Chon, K., Zhang, H. and Xie, Y. (eds) Asia Pacific Tourism Conference 2002 Conference Proceedings, Dalian, China: 278-81. 12.du Cros H., McKercher B., Ho S.Y., and Chow, B. 2002 Managing the Local Character of Hong Kong in Chon K., Heung V., Wong, K. (eds) Tourism in Asia: Development, Marketing and Sustainability, the Hong Kong Polytechnic University, Hong Kong SAR: 126 - 128. 9 11.McKercher B., du Cros H., Ho S.Y., and Chow B. 2002 The Relationship between Tourism and Cultural Heritage in Chon K., Heung V., Wong K (eds) Tourism in Asia: Development, Marketing and Sustainability, the Hong Kong Polytechnic University, Hong Kong SAR: 386 – 394. 10.McKercher B. du Cros H. 2002 Attributes of Popular Cultural Tourism Attractions in Chon K and Zhang H. Q. (eds) 8th Annual Conference of the Asia Pacific Tourism Association Proceedings APTA, Hong Kong SAR: 536 - 539. 9.Chow B., McKercher B., Ho S.Y, and du Cros, H. 2002 Cultural Experience Through Museum Visitation A Point for discussion in Chon K., Heung V., Wong K (eds) Tourism in Asia: Development, Marketing and Sustainability, the Hong Kong Polytechnic University, Hong Kong SAR: 93 – 95. 8.du Cros, H. 2000 Creating Heritage Tourism Guidelines. UNESCO Bhaktapur Workshop 4/2000 Web site: CD Rom Proceedings. 7.du Cros, H. 1999 Planning and Developing Sustainable Cultural Heritage Tourism: Flying the Australian Way. International Conference on Heritage and Tourism Proceedings. Antiquities Advisory Board, Lord Wilson Heritage Trust, and Antiquities and Monuments Office, Hong Kong paper no. 16. 6.du Cros, H. and McKercher, B. 1999 The Fundamental Truths of Cultural Tourism. Cultural Tourism Session Proceedings. World Congress on Conservation of Monumental Heritage, XII Assembly ICOMOS, Mexico: 119-136. 5.McKercher, B. and du Cros, H. 1999 The Fundamental Truths of Cultural Tourism, in Heung V. C. S., Ap, J., Wong K. K. F (eds) Tourism 2000, Asia Pacific's Role in the New Millennium, Asia Pacific Tourism Association, Hong Kong: 272-279. 4.du Cros, H., McKercher, B. 1999 Archaeology and Cultural Tourism. World Archaeology Congress 4, Cape Town , South Africa. Web site http://www.wac.uct.ac.za/symposia/papers/S601dcr1.pdf 3.McKercher, B. and du Cros, H. 1998 I Climbed to the Top of Ayers Rock but Still Couldn't See Uluru! In Faulkner, D, Tideswell, C, and D. Weaver (eds) Progress in Tourism and Hospitality Research 1998, CAUTHE/BTR Canberra: 376-86. 2.Smith, L. and du Cros, H. 1995 Reflections on Women in Archaeology. In Balme, J. and Beck, W. (eds) Gendered Archaeology. The Second Australian Women in Archaeology Conference. Division of Archaeology and Natural History, ANH publications, RSPAS, Australian National University, Canberra: 7-27. 1.du Cros, H. 1991 To see Ourselves as Others see us: Australian archaeology's value to Australian contemporary culture. Proceedings of the Archaeology in the 1990's Conference, University of New England. Book Reviews du Cros, H. (forthcoming) Review of Yeoman, I. Tomorrow’s Tourist. Scenarios and Trends. Elsevior, London. Tourism, Culture and Communication. du Cros, H. (forthcoming) Review of Barlow, J. and Stewart (forthcoming) Branded Customer Service. The New Competitive Edge. Berrett-Koeler Publishers, San Francisco. TheR. du Cros, H. (forthcoming) Review of Clack, T. And Brittain, M. (eds) Archaeology and the Media. 2007 Left Cost Press, Walnut Creek, California. Australian Archaeology 8.du Cros, H. 2008 Review of C. Cooper and M.J. Hall, 2008 Contemporary Tourism. Elsevior, London. Tourism Management 30:610-11. Available at web site: http://dx.doi.org/10.1016/j.tourman.2008.09.010 7.du Cros, H. 2002 Review of G. E. Ashworth and J.E. Tunbridge 2000 The Tourist-Historic City: Retrospect and Prospect of Managing the Heritage City Pergamon, London. Journal of Travel and Tourism Marketing, 12(4): 119-21. du Cros, H. 1993 A recent excavation of an inland Aboriginal site near Gisborne, Victoria. Australian Archaeology 37:60. 6.du Cros, H. 1988 Review of Miville-Deschenes, F. 1987 The Soldier Off Duty: Domestic aspects of military life at Fort Chambly under the French regime as revealed by archaeological objects. Parks Canada, Ottawa. In The Artefact 12:31-33. Other Publications 5.du Cros, H. 2004 Urban Archaeology. Hong Kong Geographical Geological and Archaeological Society Annals 31: 25-33. 4.du Cros, H. and Lee, Y.S.F. 2003 The Impact of Local and Global Factors on the Development of Cultural Heritage Management in Hong Kong, Macau and Southern China: A Report on a New Research Project. Hong Kong Geographical Geological and Archaeological Society Annals 30: 5-11. 3.du Cros, H. 2001 Recent Research into Planning for Sustainable Cultural Heritage Tourism in Hong Kong. Hong Kong Geographical Geological and Archaeological Society Annals 28: 3-6. 2.du Cros, H. 1993 A recent excavation of an inland Aboriginal site near Gisborne, Victoria. Australian Archaeology 37:60. 1.du Cros, H. 1993 The Women in Archaeology Conference: A feminist critique. Australian Archaeology 32: 3940.